1. Supporting Head Teachers

Every school Head wants to ensure that their school runs smoothly and knowing that your ICT is being looked after by experts will help relieve some of the pressures you face. We monitor your systems 24/7 so we can proactively fix any issues before you and your team even notice them. This means downtime is minimised and often avoided. We find an environment such as this will instil greater confidence in ICT for your team and an increased acceptance of ICT in everyday practice.

2. Supporting Bursars & Business Managers

You want to know that you are getting value for money but at the same time you want to ensure the ICT partner you choose delivers consistently high quality of work. Our contract plans ensure you can budget effectively for your ICT Support costs and if you choose to buy all your ICT Software and Hardware from Supreme ICT you will also notice significant cost savings on all your ICT orders

3. Help for ICT Co-ordinators

As the ICT co-ordinator we know that the buck stops with you when it comes to ensuring that your school’s ICT is working as it should so we want to support you to ensure that you can take a more strategic role in positioning your schools ICT. So let us carry out the smaller tasks, 24/7 systems monitoring, reporting on your systems so you know which systems need replacing or upgrading to prevent future problems which could disrupt your users.

4. We are Experts You Can Trust

Supreme ICT are a Microsoft Gold Partner so we have the in house expertise to deal with all of your ICT Support issues. Our Technical team have in total 30 years of ICT experience and are able to respond and fix your issues fast.

5. 1 hr Guaranteed Onsite Response

We guarantee to respond to your school within 1hr so we can get working on any problems fast. This is to ensure that any downtime is limited and you and your team can get back to work as soon as possible.

6. Dedicated Technicians

Our Engineers are fully trained, DBS cleared, Microsoft Certified Engineers. We want you to feel like our engineers are an extension of your team so you will always try to ensure you get the same engineer looking after all your ICT Support needs.

7. Dedicated Schools Services Manager

Every school gets their own dedicated SSM who will ensure that your school gets the most from ICT. Each SSM has been specifically trained to understand how primary schools operate and can offer advice and support on how to effectively use ICT within your school from developing ICT Teaching plans to embedding ICT within your school’s curriculum.

8. Unlimited Remote & Telephone Support

Each of our support contract comes with unlimited remote and telephone support as standard.

9. FREE Ongoing ICT Consultancy

We conduct ICT Audits for our schools every 6 months to ensure that you are using ICT effectively. If you need us to investigate a specific technology and report back on our findings – we will do this for you completely FREE.

10. 100% Money Back Guarantee

We want you to be comfortable with your choice of choosing SupremeICT as your ICT partner so we will give you a 60 day Money Back Guarantee. If you are not happy with the services we provide, you can cancel your agreement within 60 days and we will refund you your subscription for that period.